FACEBOOK is in the limelight for both the right reasons and the wrong reasons. The wrong reason is that, what was supposed to be a small configuration change took Facebook, Instagram, WhatsApp down for a few hours last week. It affected billions of users, showing us how important Facebook and other tech giants have become to our lives and even other businesses. Of course, the much more significant issue is the whistleblower, Frances Haugen, a former employee, making tens of thousands of pages of Facebook's internal documents public.